Return Policy
- Any item to be returned must be returned within 30 days. If purchased November 1st –
December 24th, the return must be made by January 31st. After this date, exchange only. - Any item returned must be accompanied by your sales receipt, canceled check, or credit card receipt. Without a receipt, only sale price credit will be given if it is felt the merchandise was purchased at Dale’s Winning Edge. Dale’s Winning Edge will determine credit amount.
- Merchandise must be in the original box or packaging with all instructions.
- Merchandise returned must be new, unused, and in unaltered condition, or it falls under warranty policies and guidelines.
- Any defective merchandise will be handled according to the manufacturers warranty policies and guidelines.
- Regularly Priced Merchandise (which ends in a 99¢ price suffix) is eligible for a full refund provided all requirements are met. Refund can be given on sale item discounted less than 25%.
- Sale Merchandise (which ends in a 89¢ price suffix) is defined as any product that is marked down 25% - 40%. These items may be EXCHANGED ONLY.
- Permanent Sale Merchandise (which ends in a 79¢ price suffix) is any item that has been marked down more than 41%. These items are a FINAL SALE.
- Permanent Sale Merchandise (discounted more than 40%) is sold as is. If any warranty claims are required, the customer will be responsible for freight to process the claim back to the manufacturer.
- If merchandise was purchased by cash or check, refund will be in cash.
- If merchandise was purchased with a credit card, refund will be in the form of a credit to your account.
- Price adjustments can be made to purchases made within 15 days of an advertised sale.
